Challenge:
Snap-On Tools, a provider of market-leading tools and equipment, operates a fleet of independent franchise stores within custom-designed trucks that visit customers weekly across designated regions in Australia. With rising fuel costs and the addition of new drivers or geographic areas, the need to quickly locate trucks and provide drivers with the most direct route directions became critical. Additionally, the company faced a significant administrative burden in managing the individual maintenance and service needs of each vehicle.
Having a well-maintained vehicle simply makes financial sense, but in the past we struggled to stay on top of all the activities and deadlines. If our team wasted 30 minutes to find a location, they could have sold a $12,000 piece of diagnostic equipment in that time. Now we know nothing will slip through the cracks.
- Steve Jones, National Sales Director
Solution:
To address these challenges, Snap-On Tools installed Teletrac Navman’ GPS tracking and navigation technology. This system has greatly improved efficiency and reduced costs by utilising tracking and navigation functionalities to provide better business insights.
Another key benefit was the proactive management of vehicle maintenance. The built-in module allows Snap-On Tools to track major maintenance categories, including service dates, oil changes, and tyre rotations. They receive notifications prior to maintenance activities, ensuring they can arrange servicing without significant downtime.
By far the biggest benefit achieved by the Teletrac Navman systems is an overall increase in efficiency. We have saved a lot of time that was previously spent looking after administrative functions, and now have greater insight into our business operations and peace of mind that our fleet is under control.
Results:
The implementation of Teletrac Navman technology has led to several significant benefits for Snap-On Tools. The results are as follows:
- Improved Efficiency: Time and costs saved through better route management.
- Proactive Maintenance Management: Reduced costly repairs and downtime.
- Enhanced Driver Safety: Improved adherence to safety regulations and reduced driver workload.
About Snap-On Tools:
Snap-On Tools has been a leading provider of tools and equipment for over 21 years, serving a wide range of industries including manufacturing, service, and construction. With a focus on quality and innovation, Snap-On Tools operates a vast fleet of franchise stores across Australia, delivering exceptional service and products to its customers. The company continues to explore new technologies to enhance its operations and maintain its competitive edge in the market.