Challenge:
Stateline Freight, a rapidly growing family-owned logistics business, faced increasing pressure during the COVID-19 pandemic as demand surged for transporting essential medical supplies. The company needed to secure new contracts that required strict adherence to mass management regulations. However, their existing manual processes for recording vehicle mass were time-consuming and risked non-compliance, particularly when managing fluctuating loads across their expanding fleet.
With contracts requiring Higher Mass Limits (HML), Stateline Freight needed an efficient solution to streamline mass recording and monitoring for their vehicles to help with maintaining compliance.
The visual interface on the in-vehicle device is intuitive, which allows our drivers to monitor their axle loads instantly. This has not only improved compliance but also enhanced safety for our team on the road. TN360 helps us stay on top of it, allowing us to focus on delivering essential goods efficiently.
- Jorja Rezaie, HR, IT and Quality Manager
Solution:
To address these challenges, Stateline Freight implemented Teletrac Navman's TN360 Mass Manager module.
This digital mass management solution enabled the company to configure vehicles digitally, allowing the back-office team to create custom configurations aligned with the diverse specifications of their fleet. These configurations were then sent directly to the in-vehicle devices used by drivers.
According to Jorja Rezaie, Stateline Freight’s HR, IT, and Quality Manager, they were approached by a partner regarding the need for telematics to meet Performance-Based Standards (PBS) for trailer loads. After receiving a recommendation for Teletrac Navman and evaluating its features and long-term advantages, they decided to proceed with it. Rezaie emphasized the importance of investing in a solution that would grow alongside the company and align with their long-term operational objectives.
Drivers use the TN360 Mass Manager application on their in-vehicle devices to capture mass data per axle group or Gross Vehicle Mass (GVM). Integrated on-board scales provided instant, accurate readings, while the system alerted drivers and the back-office team if mass limits were exceeded, enabling real-time load adjustments. Additionally, the solution offers automated reporting of mass data, ensuring compliance documentation was always up-to-date and readily available for audits. This capability helped Stateline Freight secure contracts that required proof of mass compliance.
Simone Timos, Stateline Freight’s Operations Assistant, stated that they primarily use Teletrac Navman to declare all their weights, particularly for interstate transport. She mentioned tracking their journeys and utilizing the journey planner feature to stay organized. Each week, her responsibilities include logging into TN360 to ensure accurate weight declarations. Timos also conducts training for new drivers to keep them informed about compliance requirements, expressing that the system has been particularly beneficial as she herself is new to the transport industry and continues to learn daily.
TN360 has had a significant impact on our operations. Through streamlining our internal audits, we can quickly pull reports to ensure compliance, which has saved us time and effort.
- Jorja Rezaie
Results:
TN360 Mass Manager has enabled Stateline Freight to optimise vehicle loads and reduce time spent at weighbridges, resulting in faster turnaround times and increased productivity. This solution has enhanced its operations significantly. Key results include:
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Enhanced Efficiency: The TN360 Mass Manager has allowed Stateline Freight to optimize vehicle loads and minimize weighbridge wait times, resulting in faster turnaround and improved productivity.
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Improved Revenue Accuracy: The system facilitates accurate billing based on exact cargo weights, leading to better revenue management.
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Telematics Expansion: Currently implemented in five trucks, Stateline Freight plans to expand telematics usage to all heavy combination vehicles, particularly in Victoria and Tasmania.
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Process Optimization Initiatives: The company is now prioritizing the documentation of processes and intends to utilize more features of TN360, including exploring electronic work diaries and digitizing maintenance tracking to streamline operations.
About Stateline Freight:
Brothers Paul and Gerard Ryan founded Stateline Freight in 1993 with a commitment to delivering high-quality transportation services, personal customer relationships, and exceptional value. What began with one van and one truck servicing Tasmania has grown into a thriving, family-owned business with over 80 vehicles, 80 staff, and six locations across Australia.
Stateline Freight’s operations now extend throughout Tasmania, the Eastern Seaboard, and airfreight routes between Melbourne and Tasmania. The company’s focus on high-quality logistics solutions has driven the expansion of its secure warehouse facilities, including new sites in Epping, Melbourne (in 2020) and Launceston (in 2021), to meet the increasing needs of its corporate clientele. Stateline Freight remains dedicated to delivering reliable and personalised freight solutions for customers across Australia.